Resolving transformation paradoxes

In a recent episode of his Digital Transformation People podcast Rob Llewellyn spoke to Professor Wendy Smith, Co-Founder of the...

by Phil

Brand Power!

The relationship between brand and customer experience In a recent article I highlighted the failure of business leaders to...

by Phil

A new role for traditional management

I’ve written a few times lately about the obstacle that traditional management philosophies represent to transformation. It seems to...

by Phil

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